Hotels
  1. Bastion Hotels
  2. Helpdesk

Helpdesk

Got a question for Bastion Hotels? On our helpdesk page you will find an answer to all frequently asked questions. You will probably find an answer to your question here.

Start by selecting a topic:

Reservations
Stay
Payments
Prices
My Bastion Account
Business
Airport Hotels
Groups
General

Most Popular FAQ content

  1. Until what time can I check out?
  2. What time can I check in?
  3. What is the minimum age for making a reservation at Bastion Hotels?
  4. Can I check in earlier than the official check-in time?
  5. What are the opening hours of the breakfast buffet?

Need help?

Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.

Contact us

Openinghours customer service
Monday – Friday: 08:00 until 17:30
Weekend? Use our contact form.

Pay securely online, by account or creditcard.
  • Ideal
  • Visa
  • Mastercard
  • American Express
  • Sofort
  • Mister Cash
  • CBC
  • JCB
  • Paypal
  • Maestro

We use cookies, including those from third parties, to analyze and optimize our websites and services, to display personalized content and advertisements, to ensure booking a hotel room is as easy as possible.

Click on the agree button to consent to the use of these cookies or change your cookies settings.