Skip to main content

How do I know if my online reservation was successful?

If your online reservation was successful, the message 'Reservation accepted' will appear on your screen along with your unique reservation number.

You will also receive a reservation confirmation at the e-mail address you provided within a few minutes. Make sure you always enter a correct e-mail address when making a reservation. No confirmation received? Check your SPAM folder or contact the hotel where you will be staying via the contact form.

Need help?

Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.

Contact us

Openinghours customer service
Monday – Friday: 08:00 until 17:30
Weekend? Use our contact form.

Pay securely online, by account or creditcard.
  • Ideal
  • Visa
  • Mastercard
  • American Express
  • Sofort
  • Mister Cash
  • CBC
  • JCB
  • Paypal
  • Maestro