How can I change or cancel my reservation?
At Bastion Hotels you have the possibility to book a hotdeal or a flexdeal. When booking a flexdeal via bastionhotels.com, you have the possibility to change or cancel your reservation free of charge until 12:00 on the day of arrival. You can easily cancel a flexdeal yourself via this website.
• Do you want to cancel your flexdeal reservation? 
    • You can easily arrange this yourself via online cancellation.
     Are you stuck? Please contact us via the contact form.
• Do you want to change your flexdeal reservation? 
    • With account: log in with your My Bastion account and click on 'Reservations'. Then click on the 'Edit' button for the relevant reservation.
    • Without an account? Please contact us via the contact form.
Please note: Hotdeal reservations cannot be canceled.
Most Popular FAQ content
Need help?
Bastion Hotels is more than willing to help you with booking a hotel room. Do you need help? Please call or email our customer service.
Contact us
- 
        
+31 (0)30 267 16 16
 - Send an email
 
  Openinghours customer service
  Monday – Friday: 08:00 until 17:30
  Weekend? Use our contact form.